Google Calendar Integration Issues
Jan 7, 09:19 ESTResolved - This issue has been resolved.Jan 7, 01:14 ESTMonitoring - A fix has been implemented and we are monitoring the results.Jan 6, 17:14 ESTInvestigating - We are currently...
View ArticleGoogle Calendar Integration Issues
Jan 23, 00:56 ESTResolved - This incident has been resolved.Jan 22, 13:28 ESTInvestigating - We are currently investigating issues with our Google Calendar integration which may affect your ability to...
View ArticleSquare Connectivity Issues
Jan 25, 15:46 ESTResolved - This incident has been resolved.Jan 25, 10:58 ESTInvestigating - Square is reporting issues that may affect your ability to process payments and add cards to file. We are...
View ArticleAutomation Issues
Apr 9, 15:30 EDTResolved - This issue has been resolved.Apr 9, 11:59 EDTMonitoring - We are aware of an issue that is impacting the triggering of automations. This issue may also impact the release of...
View ArticleIssues Publishing Wellevate Recommendations
May 25, 09:38 EDTResolved - This incident has been resolved.May 21, 15:24 EDTIdentified - We've identified an issue publishing protocols with Wellevate products. This issue impacts existing clients who...
View ArticleEmail Delivery Delays
Jun 3, 10:14 EDTResolved - This issue has been resolved.Jun 3, 10:00 EDTIdentified - The issue has been identified and a fix is being implemented.Jun 3, 09:43 EDTInvestigating - We are currently...
View ArticleTelehealth Video Chat Connectivity Issues
Oct 5, 20:10 EDTResolved - This issue has been resolved.Oct 5, 17:00 EDTMonitoring - We're monitoring connectivity issues with our telehealth service provider. We will provide more updates as they...
View ArticleFullscript (Canada) Connectivity Issues
Nov 3, 13:21 EDTResolved - This incident has been resolved.Nov 3, 10:11 EDTInvestigating - We are currently investigating connectivity issues with Fullscript (Canada). This may affect your ability to...
View ArticleTelehealth Video Chat Connectivity Issues
Dec 10, 17:07 ESTResolved - This incident has been resolved.Dec 10, 17:05 ESTUpdate - We are continuing to investigate this issue.Dec 10, 15:50 ESTUpdate - We are continuing to investigate this...
View ArticleTelehealth Video Chat Connectivity Issues
Mar 1, 16:51 ESTResolved - This incident has been resolved.Mar 1, 15:12 ESTMonitoring - A fix has been implemented and we're currently monitoring results.Mar 1, 12:14 ESTInvestigating - We are...
View ArticleIssues Accessing Web Portal
Mar 20, 21:12 EDTResolved - This incident has been resolved.Mar 20, 20:04 EDTMonitoring - A fix has been implemented and we are monitoring the resultsMar 20, 19:53 EDTInvestigating - We are currently...
View ArticleIssues Accessing Web Portal
Apr 26, 10:52 EDTResolved - This incident has been resolved.Apr 26, 10:28 EDTMonitoring - A fix has been implemented and we are monitoring the results.Apr 26, 10:19 EDTIdentified - We are currently...
View ArticleIssues Searching Fullscript (Canada) Products
Apr 26, 16:27 EDTResolved - This incident has been resolved.Apr 26, 13:31 EDTInvestigating - We are currently investigating issues searching and selecting products from the Fullscript (Canada) catalog....
View ArticleIssues Accessing Web Portal
May 26, 08:54 EDTResolved - This incident has been resolved.May 26, 08:06 EDTIdentified - We've identified an issue accessing the Web Portal which may impact your ability to log in. Please use the...
View ArticleEmail Deliverability Delays
Jun 9, 13:37 EDTResolved - This incident has been resolved.Jun 9, 09:37 EDTMonitoring - We are currently monitoring issues with sending emails through our email service provider which may result in...
View ArticleNutritionix Integration Issues
Sep 13, 16:51 EDTResolved - This incident has been resolved.Sep 13, 14:11 EDTMonitoring - A fix has been implemented and we are monitoring results.Sep 13, 11:04 EDTInvestigating - We are currently...
View ArticleCustomer Support Holiday Hours
Jan 1, 15:52 ESTResolved - This incident has been resolved.Dec 22, 10:13 ESTIdentified - Our Customer Support Team will take a few days to recharge this holiday season and you may notice a delay in...
View ArticleSquare Connectivity Issues
May 30, 15:48 EDTResolved - This incident has been resolved.May 30, 15:36 EDTInvestigating - Square is reporting issues that may affect Payment acceptance and Instant Transfers. We are monitoring this...
View ArticleFullscript Connectivity Issues
Jun 9, 20:26 EDTResolved - This issue is now resolved.Jun 9, 19:18 EDTIdentified - We're investigating connectivity issues with Fullscript (US). This may impact your ability to search the catalog and...
View ArticleFax Delivery Issues
Jul 31, 11:55 EDTResolved - This incident has been resolved.Jul 27, 08:44 EDTMonitoring - Documo has reported that core fax services have been restored and previously queued faxes are now being...
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